Certified Culture Transformation Professional

Course Overview

Unlock the Secrets of Employee Relations: Elevate your career as an expert in managing the most valuable asset of any organization – its employees. Master the art of fostering positive relationships within the workplace.

Delve into the core of organizational success by developing, implementing, administering, and analyzing both employee and employer relations. This encompasses the pivotal task of cultivating a healthy organizational culture, managing conflicts, or proactively preventing them, and overseeing employee discipline.

The impact of employee relations influences a candidate’s perception even before they join the organization. Consequently, it’s important for every member to create a welcoming environment for new hires.

Our course is designed to empower you with the skills and knowledge needed to excel as an Employee Relations professional, who understands the critical role of cultivating a conducive workplace environment.

It goes beyond theoretical concepts to illuminate both formal and informal expectations from ER units, and explores the practical skills that pave the way to success.

Who Should Attend

  • HR professionals, change agents, team leaders, CEOs, project management leads and heads of department who will be leading culture transformation and culture change programs
  • People who are likely to take up managerial positions in the future that will involve managing cultural change
  • Technical professionals moving into Culture Management

Course Objectives

At the end of this course, participants will be able to:

  • Learn the relationships between culture, leadership and performance
  • Increase awareness of the predictors and determinants of culture
  • Gain actionable insight into elements that work to advance positive organizational culture
  • Understand the leadership skills required for successful culture management
  • Increase the capability to drive meaningful culture transformation
  • Increase engagement, and commitment to the change
  • Importance of Cultural transformation role models and how to identify them
  • Understand Organization Culture Resistance profiles and how to leverage them
  • Improve communication techniques to help support the transformation process
  • Leverage reward and recognition techniques to help reach the cultural tipping point
  • Develop a road-map to execute your vision of strategic culture management
  • Make culture change sustainable

Course Content

Definition and Importance

  • Definition of Culture
  • Misconceptions
  • Importance of culture
  • Core culture vs subcultures

Models for representing corporate culture:

  • Edgar Schein’s model
  • Forrester model
  • Hall’s iceberg model
  • The Competing Values Framework
  • Herrmann Brain Dominance Instrument model
  • Denison model
  • Organizational Culture Profile
  • Hofstede model
  • The Barrett model
  • Spiral Dynamics model
  • Mckinsey 7s model

Corporate culture dominant types:

  • Clan- collaborate
  • Hierarchy- control
  • Market- compete
  • Adhocracy- create

Supporting factors in building desired corporate culture

  • Cascading values into desired behaviors
  • Exemplary leadership and management
  • Trust and Transparency with employees
  • Clear indicators of desired behaviors
  • Rewarding desired behaviors

How to measure organizational culture?

  • Engagement Survey
  • Culture Survey
  • Climate Survey
  • Pulse check Survey
  • Build your own questionnaire or routine to get feedback; formally and informally for candid inputs

Financial value of culture

  • Measuring the tangible value of organizational culture
  • Role of investment analysts
  • Employee turnover: how it reflects on organizational culture

Role of a leader in creating and maintaining culture:

  • How leaders influence culture
  • Being a Role model

Managing organizational culture:

  • Socialization and organizational socialization
  • Learning from management
  • Process and mechanisms
  • Supporting the process
  • Recognizing exemplary behaviors
  • Story Telling
  • Experience sharing to inspire others
  • Managing Symbols
  • Acknowledging the difficulty in change: resistance to change

Tips for building an Organizational culture from some successful organizations

  • Build a model that represents your culture to guide employees
  • Ask for and listen to feedback
  • Take like-minded people on board
  • Care about people and show you do
  • Get reviews from the team, also the people who leave the organization
  • Stay consistent with routine
  • Set and track goals
  • Discuss challenges, be open and transparent, brainstorm
  • Build a customized list as per your industry and organization to achieve success and meet your goals

Table of Contents

Course Code DU0110 Category
Location: Dubai, UAE
Duration: 5 Days
Language: English
Cost: 15,770 SAR
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