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Certified Performance Management Professional CPMP

Course Overview

Strategic alignment between employees and organizational priorities is fundamental for achieving peak performance.

Our Performance Management training course offers a dynamic exploration of integrating Performance Objectives, Critical Success Factors, and Key Performance Indicators. Delivered by a highly skilled leadership, managerial, and supervisory team, this course empowers top-performing companies to not only cultivate future leaders but also establish robust performance management processes.

Through regular performance reviews, detailed appraisals, merit-based rewards, and recognition, as well as staff development tailored to business needs, our training provides defensible approaches to addressing low or non-performance.

Our training equips managers with personalized strategies, from setting ambitious goals for high performers to effectively handling challenging situations with underperforming staff. The course emphasizes the importance of designing and implementing SMART objectives, ensuring a crucial role in any effective performance management system.

Our course is designed after extensive research, aligning with global best practices and benchmarks. It’s the go-to resource for experienced leaders seeking to enhance their skills and for managers entering the performance management arena without formal training.

Key highlights of our course:

  • The comprehensive design and implementation of an effective Performance Management System
  • Core skills essential for leaders at all levels to excel in Performance Management
  • Tailored performance appraisals for diverse and multi-cultural environments
  • Strategies for managing and improving low and non-performance
  • Techniques for maintaining excellent performance through positive reinforcement and affirmation
  • Achieving the perfect balance between accountability, responsibility, empowerment, and results

Join us in elevating your organization’s performance management to new heights. Your success story begins here!

Who Should Attend

  • Performance Management & Training Specialists are responsible for all performance management activity for the group in collaboration with HR Directors
  • Human Resources Business Partners are responsible for positive employee-employer relationships and promotes company culture and a healthy working environment
  • Performance Managers monitor and improve the performance of employees in the organization
  • Project Managers contribute to the improvement of systems, procedures, and standards to improve capabilities, assisting the senior management team
  • Team Leads, monitors, and supervises a group of employees to achieve goals that contribute to the growth of the organization

Course Objectives

At the end of this course, participants will be able to:

  • Design, develop and implement a strategy-based performance management action plan that aligns to sustaining a high-performance culture and optimal financial business outcomes
  • Identify and build core behaviors required in performance planning
  • Commit to and promote sound performance management principles
  • Understand how motivation in the workplace can produce expected results from your employees
  • Learn proven ways to reward and sustain excellent performance
  • Ensure that all team members are united and dedicated to their goals
  • Manage expectations on how staff’s progress will be measured
  • Provide useful constructive feedback and continuous coaching for results
  • Adequately prepare for the performance review
  • Develop, contribute and sustain a High-Performance Culture

Course Content

Introduction to Performance Management

  • The Context and Business Case for Performance Management
  • Strategic and Integrated Performance Management
  • The Importance of Establishing a Culture of High Performance
  • The Principles and Building Blocks of Effective Performance Management
  • The Role of HR and Leaders within Performance Management
  • Motivational Theories, Models and their Role in Performance Management
  • The Psychological Contract in Practice

Performance Management: Setting Performance Objectives 

  • What are the performance objectives?
  • Key Elements of Performance Objectives – SMART
  • The Importance of Agreeing to Objectives
  • Quantitative and Qualitative Objectives
  • Developing SMARTMaC Objectives
  • Setting Objectives
  • Achieving Holistic Organization Integration – Vertical, Horizontal and Functional

Performance Management: Key Performance Indicators (KPIs) 

  • What are KPIs?
  • Significance of Performance Objectives and KPIs
  • Developing the Best KPIs for Your Organization
  • Designing KPIs that Matter
  • The Value of the Balanced Scorecard (BSC)
  • The Purpose of Employee Appraisal
  • Managing Challenges with the Employee Appraisal

Performance Management: Managing Performance 

  • Monitoring Employee Performance with Ongoing Review
  • Addressing the Performance Gap – Proven Approaches to Solving Performance Problems
  • Managing a Performance Problem
  • Improving Attendance at Work – Resolving Absences and Sick Absences
  • Agreeing with the Performance Appraisal Rating
  • Performance Appraisal and the Link to Rewards and Recognition
  • Benchmarked Performance Appraisal Methods

Impact of Positive and Constructive Feedback and Coaching 

  • Optimal Feedback Models to Provide Constructive and Developmental Feedback
  • Impact of Giving and Receiving Useful Feedback
  • Coaching for Effective Performance
  • Continuing Professional Development: Personal Development Planning (PDP)
  • Review, Summary and Final Evaluation

Table of Contents

Course Code DU0107 Category
Location: Dubai, UAE
Duration: 5 Days
Language: English
Cost: 15,770 SAR
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